1. Controller

Collor BV
Beverlosesteenweg 129
3583 Beringen, Belgium
BTW BE0801581076
Email: info@collor.be

2. Personal data we process

Depending on how you interact with us, we may process the following categories of personal data:

• Contact details (such as name, email address, phone number, organisation).
• Professional information (such as role, department, practice or municipality).
• Account and usage data related to our platforms and dashboards.
• Technical data (such as IP address, browser type and basic device information).
• Communication data (such as emails or messages you send us).

3. Purposes and legal bases

We process personal data only when we have a valid legal basis under applicable data protection law, including:

• To respond to enquiries, provide support and manage our relationship with you (legitimate interest or contract performance).
• To set up and manage user accounts and access to our IoT platforms (contract performance).
• To maintain, secure and improve our services and infrastructure (legitimate interest).
• To comply with legal and regulatory obligations.
• Where required, based on your consent (for example, for certain communications).

4. Data sharing and processors

We may share personal data with trusted service providers who process data on our behalf, for example for hosting, security, analytics or communications. These parties are bound by contractual obligations to protect your data and only process it according to our instructions.

5. International transfers

Where personal data is transferred outside the European Economic Area, we take appropriate measures to ensure an adequate level of protection, for example by using standard contractual clauses or other recognised safeguards.

6. Data retention

We retain personal data only for as long as necessary for the purposes described above or as required by law. Retention periods may vary depending on the type of data and the context in which it was collected.

7. Your rights

Subject to applicable law, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data in certain circumstances.
• Request restriction of processing.
• Object to certain types of processing.
• Request data portability where applicable.

To exercise your rights, please contact us at info@collor.be . You also have the right to lodge a complaint with your local supervisory authority.

8. Updates to this policy

We may update this Privacy Policy from time to time, for example to reflect changes in our services or in applicable law. The version available on this website is always the most recent version. We encourage you to review it periodically.